Tag: email

Ask Rands

I continue to avidly build with the robots on a daily basis. One of the more continually helpful use cases is summarization. Plop in the long, useless marketing email from United Airlines and figure out if there’s something useful in my endless quest for airline status. The answer: it usually finds something worth my time.… more

November 3, 2026

I Hate Fish

I don’t like fish. “But Rands, have you tried…” Yeah, I tried that. I don’t like fish. “Wait, wait, wait, what you need to try is…” Tried that, too. A couple of times. I don’t like fish. “Rands, you haven’t had good fish.” Yeah, I’ve had good fish. Many times. Girlfriends, good friends, bad friends.… more

February 2, 2026 3 Comments

The Seven Levels of Busy

Level 1: NOT BUSY My schedule is wide open. I can choose infinite paths. Zero commitments. The weekend. I sleep like a baby. Life is good, but am I living my best life? Level 2: STUFF TO DO I have a few commitments wandering around my brain. They are reasonable, knowable, and not deadline-based. I… more

November 9, 2022 21 Comments

How I Slack (2022)

Each Slack team I’m on has a different set of humans building their own unique communication culture. I’m actively on six teams: Work, Leadership, Destiny, two private nerd Slacks, and a private family Slack. Three out of my six teams have 100+ active humans, 100+ channels, and are high traffic with hundreds to thousands of… more

May 16, 2022 2 Comments

The Metronome

Tick tock. Morning. Sit down at the desk. Hit the spacebar and wake up the displays. Calendar first. What is happening today, and how do I need to prepare? Any last-minute edits? Conflicts? New meeting additions to the day? Ok, which meetings are unfamiliar? Look at attendees—map names to the organizational chart. Assess political machinations.… more

October 12, 2020 2 Comments

The 2018 Emoji Report

I do a lot of work in Slack. It’s been almost three years since I started working there and can’t remember a world where I needed to wait anywhere from two minutes to two days for someone to get through their inbox and respond to that urgent email. I take it for granted that everyone… more

January 6, 2019 1 Comment

Rands Information Practices

Your most precious asset is your time. You’ve developed a set of time management practice that work for you. Super. Thing is, tools change and, more importantly. you change. Every couple of years I believe in re-examining how I work and the following is my latest and great set of information management and consumption practices.… more

July 8, 2018 6 Comments

Hi. Thanks for the Unsolicited Mail!

Never in the history of ever have I acted on unsolicited mail. Ever. Your mail is unsolicited which means I did not request it. This makes your email spam. This is unfortunate because there is a non-zero chance the goods and/or services you’re selling might be useful. Given to my own devices, it is probable that in my endless compulsive wandering of the Internet that I would have discovered your goods and/or service and learned about the value you created.

But you blew it.

By spamming me, your product is cast as useless. And it’s not.

I realize that your strategy works. I realize that blindly spamming email addresses costs you very little and a single digital response percentage justifies your effort. You are going to continue with this strategy because the reward outweighs the risk and it feels like the fiscally responsible move.

My strategy works, too.

March 9, 2017

Rands Response Hierarchy

The arrival of Slack1 changed my communication regimen. On top of Slack being the primary means of communicating at Slack, the Leadership Slack at 3000+ members represents a daily part of how I communicate. There are a great many ways to get in touch with me. With the establishment of Slack as a primary means… more

February 13, 2017 4 Comments

How I Slack

This is the original version of this post. There’s a brand new one designed how Slack works in 2022. I’m leaving this one as a historical artifact. Each Slack team I’m on has a different set of humans building their own unique communication culture. I’m actively on six teams: SlackHQ, Leadership, Destiny, two private nerd… more

July 14, 2016 10 Comments