Tag: outsourcing

The Blue Tape List

We remodeled the downstairs of the house several years ago. Two rooms had walls moved to make way for additional rooms. Deep construction. Months of noise, plastic tarps, dust, and decisions. When they start applying the drywall, it starts to look like your house again, and you begin to hope for dustless silence. Drywall is… more

November 25, 2019 10 Comments

Technicality

There’s a very short list of new manager “must do’s” in the Rands Management Rule Book. The brevity of this list comes from the fact that a must is an absolute and when it comes to people, there are very few absolutes. A clever way to manage one person is a disaster when applied to… more

February 7, 2007 9 Comments

Joe

Actual conversation. DSL has been off for over 12 hours and that’s about my limit. There’s only so long I can do without a fresh set of bits, so I break down and do my third least favorite thing to do… call customer support. Customer support frustrates me because of the well-designed ability to do… more

August 17, 2006 8 Comments

Offshore Risk Factor

Two bad omens in one day. First, the San Jose Mercury reported last week that U.S. students are forgoing educations in computer science because of worries about jobs being shipped offshore. The second omen was a REAL LIVE college student sitting in my living room echoing the Mercury News, “Yeah, I’d like to study computers,… more

March 29, 2004 9 Comments