There’s a very short list of new manager “must do’s” in the Rands Management Rule Book. The brevity of this list comes from the fact that a must is an absolute and when it comes to people, there are very few absolutes. A clever way to manage one person is a disaster when applied to… More

I’m coming up on five years of steady Mac OS X usage and anniversaries are a time of reflection, so I went back to read my first significant article about Mac OS X. There’s something missing from this first analysis. See, there was one killer app that I’d been dying to try out on the… More

When you accept a new job, you don’t know who you are going to work with, what you are going to be doing, and how much (or little) you’re going to like it. Call everyone you want. Ask their opinions. Trust the fact that a good friend referred you for the gig. Revel in the… More

The rules are simple: Take 20 minutes from your busy day Grab some stickies (or equivalent) And tell everyone what’s up Post a link with a comment (or don’t) Winner gets a copy of the book (but that’s not the point) Tell a friend.

The creation of a Rands article goes like this. First, the idea strikes me at some random part of the day… usually in the car to or from work. I spend anywhere from a day to a month fine-tuning this idea in my head until it’s something I want to start writing about. It’s entirely… More

On the list of things I do a lot, typing is up there close to breathing. It started with the Apple II forever ago and now it’s now and I’m still typing every single day and each day I wait for the sharp pains to start racing up my forearms My only guess that I… More

Buried. Back at the start-up, we were shifting gears. After six months of talking about shipping a product, we needed to ship a product and nothing gets everyone’s attention like a deadline. The good news was that QA had been doing its job and there was a pile of work in our bug database. The… More

Actual conversation. DSL has been off for over 12 hours and that’s about my limit. There’s only so long I can do without a fresh set of bits, so I break down and do my third least favorite thing to do… call customer support. Customer support frustrates me because of the well-designed ability to do… More

Two days later and the WWDC hangover is just about gone. I’d like to say the hangover was primarily booze-related, but it was a stress hangover. We had some big things to pitch this year and getting that pitch refined took some work. That is an understatement. Thanks to everyone who dropped by to say… More