Do you remember your first job? Correction: not your first job, but the first job you wanted. This is my career. This is what I want to do. I don’t want to screw this up. I was a grocery store clerk, a butcher, a video store clerk, the guy who backed up the system onto… more
Why Are We Here? Seems like a good set of people, but everyone is looking at each other, wondering what is happening. It’s nefarious; it’s just.. confusing and agenda-less. Why Am I Here? It seems like a good set of people, but I have no clue how I’m relevant to this meeting. I will sit… more
In the hallway, late on Thursday, someone tells a bit of information about your product that is 100% provably not true. You laugh, wink at the person, and say, “That’s goofy. What reasonable human would believe that?” And that conversation moves on. Two hours later, different locations, different humans, and different contexts. Same exact piece… more
One of my least favorite moments as a leader, specifically your leader, is when you ask me to make the decision. First, yes, I know it’s my job to make these decisions, especially the complicated and high-risk ones. Second, it’s true I’ve acquired ample experience over the last thirty years, and the chance I can… more
The Worry Police worry. During their career, the Worry Police were rewarded amply for their worrying, so they believe it’s their move. It makes them feel important. Worrying. The Worry Police have real power; they are the police. This power was granted to them because sometimes, preparing for imminent disaster is the correct strategy. An… more
I am DONE with this task. I finished. Good job. Victory. Next. I am STILL THINKING about this task. I might need more time to complete it or be thinking about an appropriate approach. Going to just leave it here for now, but I will make a choice regarding this task (and all tasks) by… more
I’ve received some of the best advice from folks I’m trying to forget. It’s usually past mediocre managers. Average folks doing the job, but in an uninspired fashion, in over their heads, or just coasting for reasons I never understood. Every so often. They land an idea. Maybe I don’t hear it at the time… more
First Circle: THE SLOPPY AND THE UNPREPARED Meetings start late and run over. Attendees have not read the pre-supplied material, so we spend most of the time answering questions we had already answered elsewhere. Second Circle: THE DISTRACTED Meetings where attendees are not paying attention to the meeting. They sit there on their phones and… more
I’m rewriting The Business for the next book. This piece is almost 15 years old, much has changed in negotiating an offer letter, and I have more advice on how to analyze those offers. So much advice that I am idea paralyzed™ trying to rewrite this piece. So, this is just a section of the… more
For this piece, I am going to simplify management a bit. Let us assume there are three different hats you wear as a manager. They are: the Leader, the Fixer, and the Coach. I will briefly explain each role and then explain how I’ve screwed up each. I’m going in reverse order because I’m building… more