Management

When the Sky Falls

A few years ago I wrote a piece that romanticized the state of the sky falling. The article is not about fixing disasters, it’s about preventing them, but no matter how much you prepare, disasters happen. The romance surrounding disasters is history speaking. When the disaster shows up and you see it, no one but… more

February 20, 2012 10 Comments

The Rands Test

It’s hard to pick a single best work by Joel Spolsky, but if I was forced to, I’d pick The Joel Test. It’s his own, highly irresponsible, sloppy test to rate the quality of software, and when anyone asks me what is wrong with their team I usually start by pointing the questioner at the… more

October 11, 2011 14 Comments

Fred Hates It

Management has a set of power words that it’s appropriated as a means of giving it a sense of identity. This list is endless and entertaining. When these words are spoken, they are said in such a way that you are meant to wonder in awe, “What does that mean?” but you don’t ask for… more

September 12, 2011 7 Comments

Bored People Quit

Much has been written about employee motivation and retention. It’s written by folks who actively use words like motivation and retention and generally don’t have a clue about the daily necessity of keeping your team professionally content because they’ve either never done the work or have forgotten how it’s done. These are the people who… more

July 12, 2011 116 Comments

DNA

Flat. It’s an organizational meme in rapidly growing teams in the Valley and it contains a couple of noble ideas. Simply put: a flat organization is one with as little hierarchy as possible to encourage the individual voice. What’s not to love? The first challenge to the flat organizational mantra is the inevitable arrival of… more

June 29, 2011 21 Comments

Lost in Translation

Early on in your mastery of a complex thing you are going to catastrophically overestimate your ability. Your confidence is going to be artificially high. This new job, hobby, or sport is going to appear magically easy. You’re going to feel gifted. Those watching your miraculous aptitude keep saying, “beginner’s luck”, but that’s neither what… more

May 23, 2011 21 Comments

Three Superpowers

Phil’s team is adrift. Phil is smart and meeting-friendly, but he’s a crap people manager and that crappiness is slowly poisoning his team. You know how bad it is because the star of Phil’s team finds ways to schedule meetings with you where the story is always the same: “He’s smart, but he is genetically… more

March 7, 2011 10 Comments

Managing Nerds

Ten years ago, the world was collectively freaked out by the Y2K bug. The idea was that when innumerable software-driven clocks flipped at midnight from 1999 to 2000 that the digital shit was going to hit the fan. I blame the origin of the world-wide freak-out on the nerds. Y2K collectively freaked out the nerds… more

January 17, 2011 58 Comments

The Update, The Vent, and The Disaster

Business is noisy. Business is full of people worrying loudly about projects, processes, and other people. These people have opinions, and they share them all over the place — all the time. This collective chatter is part of the daily regimen of a healthy business, but this chatter will bury the individual voice unless someone… more

September 22, 2010 44 Comments

How to Run a Meeting

I bag on meetings. I bag on meetings because like any nerd I expect the universe to be efficient and orderly and there is no more vile a violation of this sense of orderliness than a room full of people randomly bumping into shit and calling it a meeting. There are solid meetings out there.… more

August 19, 2010 13 Comments