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Managing Humans, Third Edition

I am, once again, very happy to announce the publication of another edition of Managing Humans. It’s been over four years since the last update to this book, and I’m shocked we’re still talking about it. As with each edition of these books, there are topics of note: I’m three for three on absolutely hating… more

September 5, 2016 5 Comments

Managing Humans, Third Time’s a Charm

I’ll have more to say about this topic later this week1, but the third edition of Managing Humans is out there. I updated the now rather silly site which first promoted the first edition of the book. Briefly:

  • There are eight new chapters. It’s now 331 pages.
  • Two chapters are no longer present. #rip_crap_writing
  • The most fun I had was editing the glossary.

You can buy them in a variety of formats right here.


  1. I’m thinking a San Francisco-based book launch party? Are you in? 
August 22, 2016 1 Comment

The Half-Life of Joy

I am bad at finishing. Many of my pieces I write start out like the morning when I began this article: an early morning caffeination session where I’m bouncing aimlessly around the Internet when I discover a thought. An exciting thought appears out of nowhere and not only is it intriguing, but I can instantly… more

August 21, 2016 13 Comments

The Situation

Pressure’s on. I can tell from the silence in the meeting that something is up. There is no how’s-your-weekend chat-chit and everyone slowly looks at each other wondering about the source of the suspense. I write the agenda on the whiteboard knowing that we’re likely not doing anything on this agenda because…. … there’s a… more

July 24, 2016 5 Comments

More Managing Humans

Last week, I signed off on the final proofs for the third edition of Managing Humans. I’ll have more to write when I’m holding the atoms in my hands, but briefly:

  • The 2nd edition had 44 chapters, this has 52.
  • Two chapters removed. 10 added. Those two removals were easy because they were simply awful.
  • By far, the most fun is editing the glossary because each time it’s a slightly revised lens into high tech. The first edition didn’t even have Apple. Why? Because I worked there.
  • Yes, there will be digital editions, but it’s more fun to hold a printed book in your hands.

I’m pleased chapters of the book that are holding the test of time and I’m looking forward to sharing it with you in a few weeks.

mh-v3

July 17, 2016 1 Comment

Turn on 2FA before it’s too late

Two-factor authentication (“2FA”) is intended as another layer of security to your online accounts, so if your password is hacked, your account can’t be accessed without a special code. While I clearly understand the value, I’ve been lazy about enabling on various services since… it’s a hassle. I’ve only enabled it when I’ve been required by an external force. This reactive strategy isn’t even a strategy; it’s just a bad idea.

This morning, I went through all the services I’m using and was impressed how many services had 2FA enabled and, more importantly, how trivial it was to enable. Here’s the list. Turn on 2FA now.

Two Factor Auth List is a comprehensive online resource that documents two-factor authentication for the bajillion sites I didn’t list above.

July 17, 2016 10 Comments

How I Slack

This is the original version of this post. There’s a brand new one designed how Slack works in 2022. I’m leaving this one as a historical artifact. Each Slack team I’m on has a different set of humans building their own unique communication culture. I’m actively on six teams: SlackHQ, Leadership, Destiny, two private nerd… more

July 14, 2016 10 Comments

The Cave Essentials

My favorite feature of my home office is the paint on the walls. It’s blood red. I’m talking deep scarlet burgundy. The ceiling is a single solid red, but the walls are a macabre mix of every horror film red on top of a slightly textured wall. When people walk in the office, it’s this… more

May 11, 2016 19 Comments

Medium or WordPress?

As you may have noticed, I’ve been posting work to Medium for several months now. This started out as an experiment to see the magnitude of the reaction to successful pieces I’ve already written here.

The results? There are a lot of humans out there and many of them traipsing around Medium had never read these pieces. In general, an article that performed well here will play well on Medium provided that it hasn’t been posted here recently.

Folks have asked. No, I’m not done posting here. My policy is to continue to post all new content here and occasionally post pieces to Medium.

Now you know.

May 3, 2016 2 Comments

You Find People to Be Both Intriguing and Exhausting

I’ve been working on a talk about public speaking for a few weeks and I open with my worst public speaking experience. I tell the story of how I got up in front of the engineering team at my first start-up and had a full blown panic attack. Slide 7 of 15 – full stop. Couldn’t continue.

Most humans don’t like speaking in front of other humans and for me that situation is only exacerbated by being a self-identified introvert.

Thing is… I like public speaking. It’s a high. I get energy from the room and I’ve never been able to reconcile my introversion with this aspect of public speaking. Good news: outgoing introverts.

From The Muse – Outgoing Introverts Do Exist. Here’s one of the 10 signs:

It Actually Takes Less Energy to Say What’s on Your Mind Than to Make Small Talk

Introverts like talking about ideas or connecting authentically. Fake small talk bores you and drains your life force.

Yes. Right. Totally.

April 10, 2016 1 Comment