Archives

300 Times a Day

When your favorite software tool receives a major update, it’s all dread. It’s not you expect them to ruin the application (although possible); it is because it’s your favorite tool, you know all the intricacies of how it works, and you know exactly how you need it to work. This is not a casual tool.… More

The Business 2023

You’ve had a small number of career-defining moments. These are the select few moments in time when the trajectory of your career changed instantly and drastically. I have two buckets of these: ones I expected and ones that completely blindsided me. While the surprise and subsequent scrambling involved in being blindsided are chock full of… More

The Contagion

In the hallway, late on Thursday, someone tells a bit of information about your product that is 100% provably not true. You laugh, wink at the person, and say, “That’s goofy. What reasonable human would believe that?” And that conversation moves on. Two hours later, different locations, different humans, and different contexts. Same exact piece… More