Solid piece from Quartz on the state of the Holacracy experiment at Zappos. I’ve never worked at Zappo’s, but it seemed to me like a healthy culture to boldly engage in different productivity and leadership experiments. However, as reported, it does not appear to be working.
Nearly a third of the company has walked to the door. I don’t know what Zappo’s annual attrition rate has been, but I guess that is higher. When you combine this with the fact that Zappos dropped off the Forbes “Best Companies to Work For” list, you have evidence of a larger systemic problem.
To me, the money quote in the piece is, “Robertson [Holacracy’s creator] says it takes five years for Holacracy to work.” There’s a short list of the larger companies using Holacracy on their wiki, but my question is two fold: what does working mean and what company has successfully done it?