If you polled my team about my daily agenda, they’d say, “He’s either running to meetings or in meetings.” Glancing at my calendar confirms this: 14 meetings this coming Monday – double-booked for five of them. Sweet. Yes, I go to meetings all day, but it’s more than that. I’m also managing a constant distracting… More

This creepy incident involving Amazon remotely removing purchased content from the Kindle has me back on the fence regarding purchasing one. There are contradictory forces at work here. First, as a geek, I’m unable to sleep when I do not own the latest cool. The first Kindle’s industrial design was intriguing, but the second version nailed… More

In business, words are like fashion. You try a word on because important people around you are saying it and getting results, but you may not actually know what it means. Every group in the company has their own unique set of words and every group uses these words to verbally define who they are,… More

It had all the signs of a good meeting. And I hate meetings. We were: Talking about a product we loved In great shape from a feature, quality, and schedule standpoint A group that historically did not kick ass A group that was kicking ass. The slides looked great and the dry-run was flawless, so… More

Big couple of weeks for Twitter. Biz was on Colbert. Ashton got a million followers and bought a bunch of mosquito nets. Oprah showed up sans shift key. Twitter seems to be on the front page of everything but, curiously, has done nothing functionally interesting. They’re just sitting there keeping the lights on. Not everyone… More

“Can I work remote?” I cringe. It’s Ian and Ian is a senior engineer. He’s a rock. He gets it done. I never have to ask him twice and, after six years, Ian has every right to ask to work remote. But I’m still freaked because my first thought when anyone asks to work remote… More

In the late 1800s, the Brooklyn Bridge was built with no power tools, no heavy machinery, and only a basic, evolving understanding of how to make steel. It’s not these facts, but the stories surrounding the facts that inspire me when I take a good, long stare at a suspension bridge. But first… Stunning. In… More

In writing an article, I know I’m done when I delete. The process leading to done is chaotic; it’s days, weeks, or months of aggregating writing where I collect and organize paragraphs and sentences. Over time, content creation becomes content shaping as I organize the thoughts into a pleasing coherence. And then, in a moment,… More

In starting a significant project, an engineer knows the first three big design decisions you make are vastly more important than the second three. The nature of these decisions varies from project to project. They may be choices about look and feel, rules about architecture, or trade offs regarding feature set. Whatever these decisions are,… More