Your manager has a default management mantra. You see it when they are not paying attention and a problem – large or small – presents itself. It’s the sound and shape of their first reaction. Their default reaction. And after a few months, everyone knows their mantra. Here are a couple of my least favorite… more
As a leader who primarily values team health, I place great value on the weekly 1:1 because it’s where I assess health. It’s my highest bandwidth meeting, and historically the slight to significant lag omnipresent in video conferencing impeded that bandwidth. It stilted the conversation. The micro-second of lag was an omnipresent reminder of the… more
We remodeled the downstairs of the house several years ago. Two rooms had walls moved to make way for additional rooms. Deep construction. Months of noise, plastic tarps, dust, and decisions. When they start applying the drywall, it starts to look like your house again, and you begin to hope for dustless silence. Drywall is… more
You see James on the 8th-floor cafeteria. You haven’t seen him in weeks which is fine because while you’ve worked together for years, your paths are currently not intersecting. “Hey, James.” “Hey! Long-time, I was just thinking about you.” “Really, why?” “Randy just called you out in the launch meeting. He said the project was… more
One of the challenges with writing a blog for a long time is it possible to repeat yourself. I’m not talking repetitious themes; I’m talking word for word writing pretty much the same article. Again. Meetings are on the brain again, so I quickly checked the Rands archives to make sure that I hadn’t already… more
First job. Scotts Valley, California. Zero clarity what a manager did, but Rick seemed like a nice guy and he pointed me in the right direction. Mostly. Rick was demoted after we didn’t ship for three years and Linda showed up and OH MY a solid opening lesson in credible and effective leadership. Thanks Linda.… more
We’re going to play a really simple and really dumb game. I’ll explain the setup and the rules: Two one-person ‘teams.’ On a flat, boring surface, you draw two parallel three feet long white lines which are fifty feet apart. Teams choose one home baseline. The other line marks the opposing team’s home base. Team… more
I spend a lot of time listening. A non-trivial act for me because my mind… it wanders. However, I’ve got a system. Feet flat on the ground, slightly clenched jaw, staring you straight in the eyes. I am full body listening. You have my complete attention. I am not missing a word. We humans are… more
If you’ve had a 1:1 with me in the last decade you know that once we’re done with our planned agenda that there is good chance that I’ll stand up, walk to the whiteboard, and start drawing some version of the organization chart (“org chart”). I believe the org chart is one of the three… more
The majority of people-related disasters I’ve created originate with my choice to not say the hard thing. On my short list of critical leadership skills, the ability to “say the hard thing” is right after “delegate until it hurts.” I didn’t give feedback when behavior was off because the person was new and I told… more