You see James on the 8th-floor cafeteria. You haven’t seen him in weeks which is fine because while you’ve worked together for years, your paths are currently not intersecting. “Hey, James.” “Hey! Long-time, I was just thinking about you.” “Really, why?” “Randy just called you out in the launch meeting. He said the project was… more
One of the challenges with writing a blog for a long time is it possible to repeat yourself. I’m not talking repetitious themes; I’m talking word for word writing pretty much the same article. Again. Meetings are on the brain again, so I quickly checked the Rands archives to make sure that I hadn’t already… more
First job. Scotts Valley, California. Zero clarity what a manager did, but Rick seemed like a nice guy and he pointed me in the right direction. Mostly. Rick was demoted after we didn’t ship for three years and Linda showed up and OH MY a solid opening lesson in credible and effective leadership. Thanks Linda.… more
We’re going to play a really simple and really dumb game. I’ll explain the setup and the rules: Two one-person ‘teams.’ On a flat, boring surface, you draw two parallel three feet long white lines which are fifty feet apart. Teams choose one home baseline. The other line marks the opposing team’s home base. Team… more
I spend a lot of time listening. A non-trivial act for me because my mind… it wanders. However, I’ve got a system. Feet flat on the ground, slightly clenched jaw, staring you straight in the eyes. I am full body listening. You have my complete attention. I am not missing a word. We humans are… more
If you’ve had a 1:1 with me in the last decade you know that once we’re done with our planned agenda that there is good chance that I’ll stand up, walk to the whiteboard, and start drawing some version of the organization chart (“org chart”). I believe the org chart is one of the three… more
The majority of people-related disasters I’ve created originate with my choice to not say the hard thing. On my short list of critical leadership skills, the ability to “say the hard thing” is right after “delegate until it hurts.” I didn’t give feedback when behavior was off because the person was new and I told… more
At some point in your leadership career, you’ll need to care about performance management. My first bit of advice is the hardest: don’t ever let yourself think or say the words “performance management.” This is impossible, but aspirational. I will explain. My hard earned definition of performance management: a well-defined workflow that either leads to… more
Hi, welcome to the team. I’m so glad you are here at $COMPANY. It’s going to take a solid quarter to figure this place out. I understand the importance of first impressions, and I know you want to get a check in the win column, but this is a complex place full of equally complex… more
Wednesday afternoon. 3:30. Tanya and I walking through a complex political scenario involving Product and Engineering. Nothing devious. Just complex. Many moving parts. I’ve had some version of this conversation five times today. The whiteboard is my savior. I’m using it to draw a picture that anchors the core points of the situation. Those core… more