The quiet is my favorite attribute of a holiday break. My various Slacks are quiet, the house is quiet, and while it takes three days of quiet, eventually my head is quiet. Quiet creates reflection. I replay the critical parts of recent life and rather than living them, I observe them… at a distance. This… More
Management
A Meritocracy is a Trailing Indicator
When you are asked as a manager “What do I need to get to the next level?” I suggest the quality and completeness of your answer is directly correlated to your effectiveness as a leader. Let’s start with the worst answer, “We’re a meritocracy where the best idea wins.” This is a bullshit cop-out answer.… More
The Guard
The Old Guard is a set of humans who inhabit the early days of a start-up. As I’ve written about before, they define the culture in both obvious and non-obvious ways. Simply: the way they act and how they treat each other disproportionately affects the values of the company. The Old Guard gets to be… More
How to Build a Rumor
There’s a rumor wandering through your team right now. I’m sorry to report; it’s toxic. It’s the kind of rumor that contains so much interest and emotional energy that the humans can’t help repeat the rumor to each other. It’s about you, and it’s completely untrue. When you hear the rumor, the content will give… More
Assume They Have Something To Teach You
The daily morning calendar scrub goes like this: Open the calendar and look at the entire day. Note the number of meetings and the amount of unscheduled time. If unscheduled time is zero, die a little inside. For each meeting, ask the internal question, “What do I need to do be prepared for this meeting?”… More
Radical Efficiency
Silicon Valley earned its name for the early chip-making business which staked early claims in orchard filled valleys. Companies such as Fairchild Semiconductor and later Intel and AMD were in the business of silicon, but they were also in the business of reinventing business introducing such concepts of stock options for employees and openly denying… More
The New Manager Death Spiral
The starting gun fires and when the starting gun fires, you run. You’re a new manager, and while the sound of gun firing is startling, you run because this is finally your chance. You’ve been promoted to the role of manager, you want this gig, and this is your chance to shine, so you run.… More
Don’t Yolo Hard Conversations
On the list of leadership merit badges, “Successfully deliver hard news” is one the hardest badges to acquire. It’s not just that you have news, it’s hard news. It’s an honest something the human sitting across from you does not want to hear. Not only do you need to deliver it, but you need to… More
Your Culture is Rotting
Whoever came up with the name “Human Resources” deserves a medal. Such a descriptive, helpful, and seemingly useful name. Why yes, I’m human and I sure could use some resources. Purely viewed by the name, Humans Resources or HR seems like such a great idea. These are the people who are responsible for looking after… More
Leadership Comes From Everywhere
For years I’ve been working on structuring an interview for assessing leadership. How do you figure out if someone has leadership skills in an hour-long interview? The answer is: you don’t. You need multiple humans not only asking a diverse set of questions but also listening to answers and pivoting to follow-up questions as they… More