Management

Saying No

Somewhere in your third year of being a manager, the Management Pixies will appear in your office in a puff of sweet smelling black smoke. There will be three of them and one will be carrying a gorgeous black top hat. “Are you LeRoy McManager?” “I am.” The Pixies laugh. “Congratulations, you have passed successful… more

November 21, 2005 12 Comments

Signs of Art

There’s a never ending battle going on in your software development team right now. It’s the battle between the Organic Engineers and the Mechanical Engineers and it sounds like this: Organics: “Software is art!” Mechanics: “Software is logic! It’s fact! And it’s a lot of work.” Organics: “You’re right! It’s work but it’s artful work.”… more

September 30, 2005 10 Comments

Taking Time to Think

Lunch at Don Giovanni’s with Phillip. He’s amped. We haven’t even seen our waiter and he’s already cleared the table and is scribbling furiously on the white paper table cloth. “See, we needed to speed up our release cycle which is, of course, insane, but we figured out a way! We call it Train releases.… more

August 30, 2005 7 Comments

Don’t Be A Prick

With the completion of the Fez column, I have enough content to start stitching together a book based off my various management essays. Book publishing has never been a stated goal, but based on the response to many of the articles, there’s a good chance folks outside the webosphere might find my management musings of… more

May 18, 2005 6 Comments

Big Bad Conflict

Some time during your tenure as a manager the sky is going to fall. I’m not talking about a schedule slip or a spirited meeting or being screwed. I’m talking a total disaster… yelling… fighting. Best case, HR is involved. Worst case, so are lawyers. This is conflict of a magnitude you’ll only see a… more

February 26, 2005

Organics and Mechanics

Stop. Grab a pencil and write down the first and last names of your past three managers. Stare at those names for a bit and re-live those months or years of reporting to this person. I want your off-the-cuff opinion about each one. My guess is your opinion falls into one the three buckets: I… more

February 20, 2005 13 Comments

Avoiding the Fez

Ed: This article assumes you’ve read Part #1. The first article finished with the big Rands revelation that it’s the manager’s job to figure out how to give Fez a swift kick in the butt. Yes, Fez needs to have the brains to listen and react to constructive advice, but that’s his deal. If I’ve… more

January 24, 2005 7 Comments

Mandate Dissection

In your quiver of management skills, you’ve got a couple of powerful arrows. There’s the annual review where you take the time to really explain, in detail, what a given employee needs to do to grow. That’s huge. That can be life changing. That’s a big arrow. How about the layoff? That’s when you get… more

October 6, 2004 6 Comments

What To Do When You’re Screwed

Cabel Sasser of Panic dropped a shirt off with me shortly before my first presentation at WWDC. For those of you still using Lynx, the shirt reads, “Hi, I make macintosh software.” While Jimmy Eats World was ripping the tunes at the WWDC campus bash, I proudly wore the aforementioned shirt all over the campus.… more

July 10, 2004 12 Comments

Healthy Tension

As a manager in any software engineering organization, you’re going to be subject to a lot of interpersonal angst amongst the team members. You’ll be walking to lunch and Engineer A is going to be ranting and raving about Engineer B on another team… “Man that guy bugs me. Have you seen his code? Wow!… more

May 25, 2004 8 Comments