Management

The Trickle List

There’s a gaping hole in The Taste of the Day. Yes, it’s a handy task management system, but it’s incomplete. It describes a process for constant scrubbing of a task list, as well as a handy place to keep distractions out of your way via the Parking Lot, but at the end of the day,… more

August 18, 2008 13 Comments

The Taste of the Day

Think of this. You have a job where, whenever you need to, you can find the absolute truth. When someone asks you, “Phil, why is this happening?” you are 100% confident that you can figure out the precise answer. This is the idyllic situation many engineers on the planet Earth live in, and, well, it’s… more

July 22, 2008 35 Comments

The Button

If you’re wondering about your next job, there are a series of Rands articles that might make the transition easier. First off, there’s A Glimpse and a Hook, which will describe how managers read your resume. Then we’ve got The Sanity Check, which will prepare you for the phone screen. And finally, there’s Ninety Days,… more

September 25, 2007 19 Comments

The Laptop Herring

I recently spoke at Yahoo! about the book, and, for this presentation, I adapted the Agenda Detection and Meeting Creatures chapters into a piece about how I assess agendas and people in the first 10 minutes of any meeting. Early on in the presentation, I asked the audience, “What are the things you are supposed… more

August 31, 2007 40 Comments

The Enemy

The $150,000 mistake, your shipping schedule being off by a year, and The Really Bad Hire (aka: we’re being sued). These are not screw-ups, these are fuck-ups. When you discover them, the air leaves your lungs, the back of your head tingles, and there’s an odd metallic taste in your mouth. Your mind goes blank… more

June 20, 2007 2 Comments

Malcolm Events

There is a long-standing perk for working at high tech companies. If there is a nerd-relevant movie coming out, it is the obligation of management to get a sneak preview for the engineering team. An opening day morning showing works, but has significantly less morale impact than the sneak preview earlier in the week as… more

December 10, 2006 8 Comments

The Truth Versus Spin

Muddled. Our release was muddled. I was sitting at my desk talking to a white stone polar bear and trying to form an opinion about the release. The execs were going to ask. Soon. “Well, QA is freaked out, but QA is always freaked out, so I’ll call that a wash. The UI guys wanted… more

November 22, 2006 9 Comments

Meeting Creatures

Worst meeting ever. It’s not that the attendee list is wrong. All the right people are there and they’re bright and they are the decision makers. It’s not that the topic is boring or poorly defined. It’s a big deal. The problem with this meeting is that it’s never going to end. See, about a… more

November 17, 2006 12 Comments

Secret Titles

What do you do? Seriously, on your business card there is a title. Say it out loud. “Senior Manager of Engineering” “Industrial Data Analyst” “Human Factors Specialist” Is that what you actually do? Try this: think about the last four hours of your job and give yourself a title. Mine would be “Sr. Meeting Wrangler”… more

July 25, 2006 8 Comments

Deconstructing Managers (Day #6)

Ed: The last day of Deconstructing Managers week. It all started on Day #1. What happens when they lose their shit? Pride and panic. The two delicious ends of the management spectrum. Pride is when it’s going swimmingly. Great product release, selling well. Hired that phenomenal guy from the other group who is going to… more

June 13, 2006 9 Comments