Business is noisy. Business is full of people worrying loudly about projects, processes, and other people. These people have opinions, and they share them all over the place — all the time. This collective chatter is part of the daily regimen of a healthy business, but this chatter will bury the individual voice unless someone… more
I bag on meetings. I bag on meetings because like any nerd I expect the universe to be efficient and orderly and there is no more vile a violation of this sense of orderliness than a room full of people randomly bumping into shit and calling it a meeting. There are solid meetings out there.… more
Weather permitting, the Netscape pick-up roller hockey game has been played every Saturday since 1996. 14 years. This hockey game has outlasted all but one of my former employers. This is pick-up hockey. If you were to arrive with skates, stick and protective gear, you would discover a chill game where the expectation is that… more
You know this meeting. It’s the meeting where, when anyone hears the attendee list, they instantly know, “Oh, it’s that meeting.” Something is up: a product is at risk, a strategy is being redefined, or a decision of magnitude is being considered. Slide reviews are conducted via email, rehearsals are performed, and demos are fine-tuned.… more
There was a fight on the roller hockey rink this morning. Anaheim bumped into Philadelphia at speed and Philly didn’t like that so he elbowed Anaheim in the chest — hard. Anaheim pushed back, shoving Philly into the goal where he tripped and fell. Swearing, more shoving, and then we spent the next five minutes… more
Jesse walked. Monday is the day we set aside for new hires. All the new hires spend the morning learning about the company, figuring out how to create accounts, and becoming indoctrinated in company culture. When lunch time arrives, managers pick up their new employees and take them to lunch. Their morning starts at 9am,… more
On my list of creative management solutions to dire situations, I offer the rolling whiteboard. The rolling whiteboard was a curiosity at the start-up. Not a full size whiteboard, but a door-sized whiteboard on wheels, suitable for rolling into conference rooms and cubicles alike. I never knew who owned it; I just grabbed it in… more
At the end of each fiscal year, companies take stock of their performance. How’d we do? Better or worse? This is a natural time to reflect upon individual performance — this is when your boss writes your review. In my ideal management world, a review is simply a documentation of well-known facts, your performance over… more
Everyone is an adjustment. When you’re interacting with anyone, you leave the core you and become slightly them. This is not a betrayal of who you are, this is the middle ground we define between any two people. It’s a place of compromise so we can communicate. There are those people with whom this is… more
I admit it. I love it when the sky is falling. There is no more delicious a state of being than the imminent threat of disaster. During these times, I’ve done great work. I’ve taken teams from “We’re fucked” to “We made it”. Yeah, we had to cancel Christmas that one time and there was… more