Anti-Flow

Being in the Zone is such an essential concept to me, I did a shirt. The Zone is a place, and Flow is an activity that occurs within this precious mental place. Flow is the ability to consider a project or a problem deeply. In Flow, you can keep a superhuman amount of context in… More

Say the Hard Thing

The majority of people-related disasters I’ve created originate with my choice to not say the hard thing. On my short list of critical leadership skills, the ability to “say the hard thing” is right after “delegate until it hurts.” I didn’t give feedback when behavior was off because the person was new and I told… More

The Worst Seven Minutes

The worst seven minutes of a presentation are the seven minutes before you present. Writing a deck, editing it, getting feedback, rewriting it, practicing it over and over again, final touches, one more practice, ok two more practices and now you’re standing stage left waiting those last seven minutes with absolutely nothing to do except… More

A Performance Question

At some point in your leadership career, you’ll need to care about performance management. My first bit of advice is the hardest: don’t ever let yourself think or say the words “performance management.” This is impossible, but aspirational. I will explain. My hard earned definition of performance management: a well-defined workflow that either leads to… More

How to Rands

Hi, welcome to the team. I’m so glad you are here at $COMPANY. It’s going to take a solid quarter to figure this place out. I understand the importance of first impressions, and I know you want to get a check in the win column, but this is a complex place full of equally complex… More