I'd like to thank you for sharing a great article.

Like most skills in life, I believe listening only gets better if perfectly practiced. How often is that taught if you don't continue an education, find a mentor, or belong to a group of either professionals or first responders - where listening or lack thereof can become a possible life & death situation.

Listening is not obvious and there's a big difference between listening and hearing what the other person has to say. Ask any teenager and parent especially with phones, computers, emails, text, & other distractions. We need to build trust before we have those 1-to-1's or difficult conversations.

Our stage is primarily built on our character & how we lead, do our tasks, and share our vision for how we want the job done & completed. Being able to speak of our values openly hopefully allows us to build a bridge when others lack the skills during a conversation. It provides the anchor we all despertly want at times... To be heard and understood.