This is a really good article.

The process is not so much to document the culture of the company, more to normalise everything, so that with a rapid turnover in staff, there is no threat to the quality of the product.

I understand the 'assurance' reasons for having a process, but do not kid yourself that it is for the benefit of the workers. Management put a process in place to drive down wages, arguing that if the process is robust enough, then they do not need to employ highly-skilled or educated workers...

As with everything, life is a balance and a compromise between what is right, and what is profitable.