"kind of an introvert", and I don't trust anyone enough to register anywhere so I don't post comments, ever....you've got a good thing going here though, so I'll chime in to say you've made it on my 12-site human powered RSS feed (that's me in your server logs refreshing 5x's/day for three weeks waiting for the next post--recently discovered I can check your Twitter page to see when you're on an anniversary trip and won't be posting anytime soon) Your recurring themes on leadership and workplace dynamics have been unexpectedly applicable to my own career and have applied several of your ideas/strategies around managing groups with mostly positive results. And I have your new book on my Christmas list. As long as your writing, I'll be reading.

To actually contribute here, I'd just second the reader who mentioned the Andrew Sullivan technique of requesting email comments and then regularly publishing that feedback, both positive and negative. He was able to develop a true community like that, albeit with ALL published material going through him, quite probably a significant contribution to his retirement from the format. But the rule still stands that in most of the web, the comments detract from the content.