I feel like I'm in train-man's company. I'm in QA and it's been all-reaction all-the-time for so long I am seriously burnt out. No one ever seems to learn from any of the mistakes. Be warned that a QA organization that is forever holding the breach will eventually take a "why should I care" attitude -- why should I enter that bug when I know it'll be deferred and buried anyway? I suppose that's why I'm looking for a new job.