I'm sure there is some gem of wisdom in here about the deficiencies of hierarchical systems.

That'll have to wait for someone who hasn't just quit smoking and drunk eight cups of coffee this fine day.

Just be greatful you don't have to work with spoilt rich children, or their spoilt rich parents. Well, okay, maybe you have to work with spoilt rich parents. At least you're dealing with them outside of a customer-provider context, where they expect to have they're every stupid whim catered for. I mean if they can do it at Armani, if they can do it at the hair salon, why can't they do it at a swim school? (Yeah, swim teaching, a laugh a minute when you're shaking from nicotine withdrawals.)

I imagine that most of these people are actually moderately decent at what they do, seening as they all drive Mercedes-Benz's, Audi's, and BMW's. If anyone would care to disabuse me of this notion, feel free.