It seems that Peak has a lot of potential, but the team working on it should take all this into consideration. I’m sure that they mean well and, in an ideal world, people will take the metrics as they are – possibly flawed outputs of a complex process aimed at creating value for the company. […]
Except we’re not in a perfect world.
Managers will abuse it, employees will game it.
We engineers like to measure things. In a world full of chaos and confusing humans, the ability to measure a thing gives us both a comfortable course of action as well a delicious delicious data. I believe there is a huge opportunity for applications like Peak to derive insight from the various tools we engineers use to build, but I treat mechanized derived insight with extreme skepticism. It’s rarely a reason to take decisive action and usually a reason to start asking more questions.